Privacy Policy - Quickobook Doctor App

1. Introduction & Scope

This Privacy Policy governs how Quickobook (including www.quickobook.com and the Quickobook Doctor mobile app) collects, uses, stores, discloses, and transfers information ("Your Information") when you interact with the services as a healthcare provider. This applies whether you’re a registered user, unregistered user, or healthcare professional (HCP).

2. Consent & Updates

By registering with or using the app, you consent to the collection and processing of your personal data per this policy. You may withdraw consent by writing to us at the email address provided. Updated policies will require your acceptance before continued usage.

3. Data Collected

Personal Information: Name, date of birth, email, gender, login credentials, contact details, medical qualifications, registration number, financial information (for payment processing), location, and device permissions (camera, microphone, contacts).

Non-Personal Information: Usage logs (e.g., IP address, browser or OS type, app activity, timestamps), error logs, and device model.

4. Purposes of Collection

Information is collected to:

• Provide, manage, and improve Quickobook services
• Facilitate teleconsultation and patient tools
• Conduct billing, fraud detection, customer support
• Develop AI tools and analytics for service improvement

5. Data Sharing & Transfer

Data may be shared with affiliates, third-party service providers (e.g., payment gateways, analytics services), banking partners, and regulatory authorities if legally required. Transfers may cross borders with proper contractual safeguards in place.

6. Security Measures

We implement reasonable practices and procedures under Indian laws (Digital Personal Data Protection Act 2023, IT Act 2000/2008, SPDI Rules 2011) to protect sensitive and personal data. However, absolute security cannot be guaranteed due to internet risks.

7. Data Access, Correction & Deletion

You may request corrections or deletion of your personal data by contacting us. Such requests will be honored subject to legal or business retention requirements.

8. Storage Duration

Data is retained only as long as necessary for service delivery, compliance, legal obligations, or improvement processes. Sensitive data will not be held longer than needed.

9. Grievance Redressal Officer

A designated grievance officer is available to address privacy-related queries or complaints. You may reach out via the contact details provided.

10. Changes to Policy

Quickobook reserves the right to modify this Privacy Policy. When changes are made, users will be notified and must accept the updated version to continue using the app.